Shipping Policy

Order Processing

We work hard to get your order ready as quickly as possible.

• Orders are processed within 1–2 business days.
• Once your order has been dispatched, you'll receive a confirmation email with tracking information (when available).

Please note that orders are not processed on weekends or public holidays.

Shipping Times

Estimated Delivery: 8–13 business days (International)

Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email so you can monitor your package's progress.

Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are unable to guarantee replacements or refunds for orders shipped to incorrectly entered addresses.

Delays

While we strive to meet our estimated delivery times, occasional delays may occur due to factors beyond our control, including customs inspections, severe weather, or carrier disruptions.

We appreciate your patience and understanding if this happens.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact our support team within 7 days of the expected delivery date. We'll work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help.